Sr Svc Agent/Non-DOT

FedEx; Melbourne (FL); On-site; USD 19,000 - 30,000; Part time

Job summary

FedEx in Melbourne, FL is seeking a part-time Customer Service/Administrative associate to provide accurate information and assistance to customers, respond to inquiries, resolve problems, and promote FedEx services. You will also support station operations with essential administrative tasks.

The role requires a High School Diploma or GED, ability to operate a computer terminal, and the capacity to lift up to 50 lbs or more with equipment or assistance.

Qualifications

• High School Diploma or GED required.
• Ability to operate a computer terminal.
• Ability to lift up to 50 lbs and maneuver packages over 50 lbs with equipment/assistance.
• Strong customer service and communication skills.

Responsibilities

• Respond to customer inquiries and assist with problem resolution.
• Provide information about company services and sales as needed.
• Perform administrative tasks to support station operations.

Skills

Customer service

Computer literacy

Communication skills

Lifting up to 50 lbs

Education

High School Diploma/G.E.D.

Job description

Job Duties

Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services. Performs administrative support functions necessary for efficient station operations. Performs other duties as assigned.

Minimum Education

High School Diploma/G.E.D.

Knowledge, Skills and Abilities

Ability to operate computer terminal. Ability to lift 50 Lbs. Ability to maneuver packages of any weight above 50 lbs. With appropriate equipment, and/or assistance from another person. Good human relations and communications skills.

Preferred Qualifications:

Pay Transparency:

Pay:

Additional Details:

PT

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [email protected].

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only).

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)