Sr Svc Agent/Non-DOT-1

FedEx; Little Rock (AR); On-site; USD 21,000 - 28,000; Full time

Job summary

FedEx is hiring for a role at our Little Rock station. The position involves assisting customers with inquiries, resolving issues, and selling services, while performing essential administrative tasks to keep station operations running smoothly.

Applicants should be able to lift up to 50 lbs and operate a computer terminal, with reasonable accommodations provided as needed. High school diploma or GED required. FedEx is an Equal Opportunity Employer.

Qualifications

• High School Diploma or GED is required.
• Ability to operate a computer terminal.
• Ability to lift up to 50 lbs and handle heavier packages with assistive devices or help.

Responsibilities

• Provide accurate information and assistance to customers, including inquiries, problem resolution, and selling services.
• Perform administrative support for station operations.
• Perform other duties as assigned.

Skills

Computer terminal

Lifting 50 lbs

Heavy package handling

Communication skills

Education

High School Diploma/G.E.D.

Job description

Job Duties
Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services. Performs administrative support functions necessary for efficient station operations. Performs other duties as assigned.

Minimum Education

High School Diploma/G.E.D.

Knowledge, Skills and Abilities

Ability to operate computer terminal. Ability to lift 50 Lbs. Ability to maneuver packages of any weight above 50 lbs. With appropriate equipment, and/or assistance from another person. Good human relations and communications skills.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only).

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)