Sr. Product Manager - Resident Experience & PropTech

Morgan Properties; King of Prussia (PA); Híbrido; USD 120.000 - 190.000; Tempo integral

Resumo da vaga

Morgan Properties seeks a Senior Product Manager to own the resident journey technology strategy across 400+ communities and 110,000+ homes, reporting to the Head of Technology.

You will collaborate with Property Management, on-site teams, and IT to translate resident needs into measurable product improvements, map touchpoints, and drive a connected, data-driven journey that boosts satisfaction and operating performance.

Qualificações

• Bachelor’s degree and 6–8 years in product management or tech delivery.
• Experience owning enterprise or SaaS products with vendors and integrations.
• Experience in multifamily, property management, or proptech preferred.

Responsabilidades

• Own resident journey product strategy and roadmap.
• Lead discovery through resident interviews, journey mapping, and usability testing.
• Manage backlog with priorities, dependencies, and resources.
• Partner with Engineering, Data & Analytics, Security; drive vendor relations.
• Pilot solutions and scale successful implementations portfolio-wide.

Conhecimentos

Translating business needs into clear

Defining and tracking product success

Build-versus-buy evaluation

Technical fluency with engineering

Exceptional communication skills

Agile delivery practices

Formação

Bachelor’s degree in Information Systems, Computer Science, Business, or related field

Ferramentas

Microsoft Office Suite

Monday.com

Jira

Descrição da vaga

Morgan Properties seeks a Senior Product Manager to own the resident journey technology strategy across 400+ communities and 110,000+ homes, reporting to the Head of Technology.

You will collaborate with Property Management, on-site teams, and IT to translate resident needs into measurable product improvements, map touchpoints, and drive a connected, data-driven journey that boosts satisfaction and operating performance.