Senior Product Manager, Resident Concierge Growth

AppFolio Inc; California; Híbrido; USD 138.000 - 173.000; Jornada completa

Descripción de la vacante

AppFolio is seeking a Resident Concierge Senior Product Manager who will own the end-to-end customer experience for moving, internet, utilities, and home services, helping millions of residents. This is a fast-growing product area focused on delight and operational efficiency.

You will create the vision and roadmap, execute cross-functional initiatives, inspire engineers, make data-informed trade-offs, and partner with operations and business leaders to accelerate growth and impact.

Formación

• 5+ years of product management experience building a best-in-class product.
• Strong product sense and ability to balance data with intuition.
• High agency to overcome obstacles and take initiative.
• Excellent storytelling and communication skills.
• Ruthless prioritization for long-term customer and business outcomes.
• Analytical rigor using qualitative and quantitative data.

Responsabilidades

• Create and deliver the vision, strategy, and roadmap for the end-to-end resident concierge journey.
• Execute cross-functional initiatives driving growth and visibility.
• Inspire and motivate engineers, removing obstacles.
• Make trade-off decisions informed by customer insights and experiments.
• Lead through influence and collaborate with operations and business leaders.

Conocimientos

Product management

Strategic thinking

Communication

Prioritization

Analytical

Leadership

Descripción del empleo

AppFolio is seeking a Resident Concierge Senior Product Manager who will own the end-to-end customer experience for moving, internet, utilities, and home services, helping millions of residents. This is a fast-growing product area focused on delight and operational efficiency.

You will create the vision and roadmap, execute cross-functional initiatives, inspire engineers, make data-informed trade-offs, and partner with operations and business leaders to accelerate growth and impact.