Patient Services & Scheduling Specialist

Penn Medicine; Centerville (Washington County); On-site; USD 32,000 - 42,000; Full time

Job summary

Penn Medicine, a leading academic medical center, seeks a front desk/clerical professional to greet and schedule patients, check them in, and support smooth office operations. The role includes collecting co-pays, verifying insurance, and guiding patients to required records and referrals.

Prior medical office experience is preferred. We value teamwork across clinical, technical, and business staff and offer a comprehensive benefits program as part of Penn Medicine's mission to provide

Qualifications

• H.S. Diploma/GED required.
• Medical office experience preferred.

Responsibilities

• Schedule patients.
• Greet patients at the front desk and check them in.
• Direct patients to relevant studies or medical records for their appointment.
• Assist with collecting co-pays and ensuring paperwork is completed.
• Handle insurance verification and navigation to referrals when needed.
• Assist with ECW data entry and basic office equipment troubleshooting.

Education

H.S. Diploma/GED (Required)

Job description

Penn Medicine, a leading academic medical center, seeks a front desk/clerical professional to greet and schedule patients, check them in, and support smooth office operations. The role includes collecting co-pays, verifying insurance, and guiding patients to required records and referrals.

Prior medical office experience is preferred. We value teamwork across clinical, technical, and business staff and offer a comprehensive benefits program as part of Penn Medicine's mission to provide