Special Events Worker - Ticket Office

University of New Mexico; Albuquerque (NM); Hybrid; USD 14,000 - 19,000; Part time

Job summary

The University of New Mexico's Athletics Ticket Office is seeking a part-time student to support ticket operations at UNM venues. You will assist customers by phone, email, and in person, sell season, group, and individual game tickets, and help manage guest lists and game-day logistics.

Enrollment in at least 6 credit hours for the Fall is required. Flexible hours including evenings and weekends are expected; customer service or sales experience is a plus.

Qualifications

• Excellent communication and interpersonal skills.
• Punctual, reliable, and able to adapt to varying hours.
• Customer service or sales experience is a plus but not required.
• Enrolled in at least 6 credit hours for Fall semester at UNM.

Responsibilities

• Provide outstanding customer service through phone, email, and in-person interactions.
• Sell season, group, and individual game tickets using ticketing software.
• Make outbound calls related to ticket sales and promotions.
• Assist with ticket sales, customer support, and guest list check-ins at UNM Athletic events.
• Support full-time staff with general office tasks and game-day operations as needed.

Skills

Strong communication

Interpersonal skills

Reliability

Flexible hours

Customer service

Sales experience

Education

Enrollment in 6+ credits (Fall)

Job description

Pay: $12.00 Hourly

Campus: Main - Albuquerque, NM

Department: Athletics Ticket Office (925FA)

Employment Type: Student Employment

Status: Non-Exempt

Best Consideration Date: 5/4/2026

Position Summary

This is an ongoing, part-time student position. Team members will assist with daily ticket office operations and event-day support at UNM Athletic venues. Duties include assisting customers by phone, email, and in person, selling tickets, making outbound calls, and helping manage guest lists and ticketing logistics on game days.

Important Requirement:

To be eligible for this position, you must be enrolled in at least 6 credit hours for the Fall semester. Please let us know if you have State or Federal Work-Study.

Key Responsibilities:

• Provide outstanding customer service through phone, email, and in-person interactions.
• Sell season, group, and individual game tickets using ticketing software.
• Make outbound calls related to ticket sales and promotions.
• Assist with ticket sales, customer support, and guest list check-ins at UNM Athletic events.
• Support full-time staff with general office tasks and game-day operations as needed.

Preferred Qualifications

• Strong communication and interpersonal skills.
• Reliable, punctual, and able to work flexible hours including evenings and weekends.
• Customer service or sales experience is a plus, but not required.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisionswithout regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or anyother protected class.