General Services Assistant

University of New Mexico; Albuquerque (NM); Hybrid; USD 21,000 - 28,000; Full time

Benefits offered by this job

Not applicable

Job summary

The University of New Mexico is seeking a General Services Assistant for Popejoy Hall to support the Production department during events and rehearsals. Responsibilities include purchasing supplies, maintaining inventory, and arranging catering per riders, while interacting with artists, performers, caterers, and vendors to ensure top-tier service.

The role is primarily on-call (approx. 15 hours weekly), with frequent night and weekend work.

Qualifications

• High school diploma or GED; at least 1 year of related experience.
• Knowledge of backstage and safety protocols and emergency procedures.
• Ability to review contracts and align hospitality needs with logistical capacities.
• Skill in organizing resources and prioritizing tasks to ensure timely completion of multiple concurrent duties.
• Knowledge of special events planning and catering procedures.
• Skill in the use of computers and related software applications.
• Strong interpersonal and written communication skills; ability to work with diverse teams and touring personnel.
• Ability to problem solve and provide leadership under pressure.

Responsibilities

• Purchase and/or order supplies and equipment for hospitality and artist/support needs.
• Maintain inventory and reorder replacements as needed; arrange urgent local purchases as needed.
• Order, schedule, set up, and oversee catering per visiting Artists’ riders; prep and restore catering spaces.
• Interact with caterers, vendors, artists, and performers; provide excellent customer service on behalf of Popejoy Hall.
• Liaise with Artists and Performers during events; escort through Popejoy’s spaces in coordination with security as needed.
• Perform additional clerical and administrative support as needed.
• On-call position up to ~15 hours per week; nights and weekends often required.

Skills

Backstage ops

Contract review

Resource planning

Events catering

Computers & software

Interpersonal skills

Problem solving

Leadership under pressure

Education

High school diploma or GED

Higher education degree substitution allowed

Job description

General Services Assistant

Working at Popejoy Hall, New Mexico’s premier performing arts center, this position provides a broad range of support services for the Production department during and prior to events, performances, and rehearsals.

Some of these support responsibilities include purchasing and/or ordering supplies and equipment related to hospitality and artist/performance support needs. This position will maintain an inventory of those items and will be responsible for ordering and receiving replacement supplies as needed. May need to purchase more urgently needed items locally as determined by specific show needs on a weekly basis.

This position will also be responsible for ordering, scheduling, setting up, and overseeing catering as contracted in visiting Artists’ riders. This will include preparing the catering space beforehand to ensure its readiness and cleanliness and will restore the space to a proper level of cleanliness after the event.

This position will interact directly with caterers and vendors, and often the Artists and Performers themselves, and will therefore be required to provide excellent customer service on behalf of Popejoy Hall in these interactions. During events, this position will also liaison directly with the Artists and Peformers, often acting as a personal escort through Popejoy’s private and public spaces in partnership with Popejoy’s security team as needed.

May perform other clerical and administrative support as needed.

Please note, this position is an on call position limited to approximately 15 hours per week and will often be required to work nights and weekends.

See the Position Description for additional information.

• Successful candidate must submit to post-offer, pre-employment physical examination and medical history check.

High school diploma or GED; at least 1 year of experience directly related to the duties and responsibilities specified.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

• Knowledge of backstage and technical theater operations, including safety protocols and emergency procedures.
• Ability to review contracts and align hospitality needs with logistical capacities.
• Skill in organizing resources and establishing priorities to ensure timely completion of multiple, simultaneous tasks.
• Knowledge of special events planning and catering procedures.
• Skill in the use of computers and related software applications.
• Strong interpersonal and communication skills, both orally and in writing, with the ability to work effectively with diverse teams and touring personnel.
• Ability to problem solve, make immediate decisions, and provide leadership under pressure.

Campus: Main - Albuquerque, NM

Department: UNM Public Events (726A)

Employment Type: Staff

Staff Type: On-Call

Pay: Hourly: $15.00 - $20.00

• This is not a benefits eligible position.

As a condition of employment, eligible employees working greater than .25 FTE as determined by the New Mexico Education Retirement Act must make mandatory retirement contributions. For more information, review the Benefits Eligibility at a Glance grid.

Background Check Required: No

For Best Consideration Date: 8/19/2026

Eligible for Hiring Incentive: No

Eligible for Remote Work: No

This position is not eligible for remote work.

Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.