Student Parking & Transit Service Associate

The University of New Mexico; Albuquerque, Northern (NM, KY); Hybrid; USD 15,000 - 21,000; Part time

Job summary

The University of New Mexico is seeking a Customer Services Rep in Albuquerque for the Parking and Transportation Services. The role is student-facing, non-exempt, and hourly at $13.00/hr, based in Main - Albuquerque, NM, within the Parking Transportation Gen Admin unit.

Responsibilities include assisting customers, handling payments, supporting bike valet, and participating in outreach activities while working flexible shifts, including evenings and weekends.

Qualifications

• Must be a current University of New Mexico student enrolled in at least 6 credit hours.
• Strong organizational and communication skills.
• Ability to work independently and use sound judgment.
• Availability to work at least 4-hour shifts and to work evenings and weekends.

Responsibilities

• Communicate parking, transportation, and bike valet information to customers.
• Handle cash and credit card transactions accurately and securely.
• Support Bike Valet program, including standing for extended periods (up to 4+ hours) and operating outdoors in all weather.
• Tag and retrieve bicycles efficiently and carefully.
• Assist with special events, including evenings and weekends.
• Staff Transportation Information Center in the SUB.
• Perform data entry and help maintain customer records and files.
• Participate in promotional and sustainability outreach activities.
• Complete other duties as assigned to support the department.

Skills

Customer service

Cash handling

Communication

Time management

Education

Current UNM student, 6+ credit hours

Tools

POS/Cash register

Job description

The University of New Mexico is seeking a Customer Services Rep in Albuquerque for the Parking and Transportation Services. The role is student-facing, non-exempt, and hourly at $13.00/hr, based in Main - Albuquerque, NM, within the Parking Transportation Gen Admin unit.

Responsibilities include assisting customers, handling payments, supporting bike valet, and participating in outreach activities while working flexible shifts, including evenings and weekends.