Customer Services Rep

The University of New Mexico; Albuquerque, Northern (NM, KY); Hybrid; USD 15,000 - 21,000; Part time

Job summary

The University of New Mexico is seeking a Customer Services Rep in Albuquerque for the Parking and Transportation Services. The role is student-facing, non-exempt, and hourly at $13.00/hr, based in Main - Albuquerque, NM, within the Parking Transportation Gen Admin unit.

Responsibilities include assisting customers, handling payments, supporting bike valet, and participating in outreach activities while working flexible shifts, including evenings and weekends.

Qualifications

• Must be a current University of New Mexico student enrolled in at least 6 credit hours.
• Strong organizational and communication skills.
• Ability to work independently and use sound judgment.
• Availability to work at least 4-hour shifts and to work evenings and weekends.

Responsibilities

• Communicate parking, transportation, and bike valet information to customers.
• Handle cash and credit card transactions accurately and securely.
• Support Bike Valet program, including standing for extended periods (up to 4+ hours) and operating outdoors in all weather.
• Tag and retrieve bicycles efficiently and carefully.
• Assist with special events, including evenings and weekends.
• Staff Transportation Information Center in the SUB.
• Perform data entry and help maintain customer records and files.
• Participate in promotional and sustainability outreach activities.
• Complete other duties as assigned to support the department.

Skills

Customer service

Cash handling

Communication

Time management

Education

Current UNM student, 6+ credit hours

Tools

POS/Cash register

Job description

req37633

Customer Services Rep

$13.00/hr. Hourly

Main - Albuquerque, NM

Parking Transportation Gen Admin (314B)

Student Employment

Student Employment

Non-Exempt

9/1/2026

Position Summary

UNM Parking andTransportation Services is seeking an energetic, customer-friendly individualwith strong interpersonal, organizational, and time management skills tosupport a variety of functions within our Business Operations division. This isa fast-paced, service-oriented role ideal for a motivated student with apassion for sustainability and helping others.

Primary Responsibilities

• Communicating parking, transportation, and bike valet information to customers
• Handling cash and credit card transactions accurately and securely
• Supporting the Bike Valet program, including:
• Standing for extended periods (up to 4+ hours)
• Operating outdoors in all weather conditions
• Tagging and retrieving bicycles efficiently and carefully
• Assisting with special events, including evenings and weekends
• Staffing the Transportation Information Center in the Student Union Building (SUB)
• Performing data entry and helping maintain customer records and files
• Participating in promotional and sustainability-related outreach activities
• Completing other duties as assigned to support the department

Minimum Qualifications

• Must be a current student at the University of New Mexico enrolled in at least 6 credit hours, in a degree seeking program.
• Strong organizational and communication skills.
• Ability to work independently and demonstrate sound judgment.
• Availability to work at least a 4-hour shifts
• Availability to work evenings and weekends

Preferred Qualifications

• Open availability during the week to work shifts of atleast 3-4 consecutive hours, Monday through Friday, between 7:00 AM and6:00 PM
• Preference given to those who can work Monday - Fridaymornings from 7:30am until noon
• A work-study award recipient
• Availability to work at least 20 hours per week
• Prior point of sale (cash & credit cards) andcustomer service experience
• Strong organization and time management skills
• Must be able to work outdoors in all weather conditions
• Comfortable with physical activity, including standingand moving for extended periods
• Must pass a pre-employment background check (requiredfor selected candidates)

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisionswithout regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or anyother protected class.