Administrative Support Assistant

Talentify; Albuquerque (NM); On-site; USD 16,000 - 23,000; Full time

Job summary

The University of New Mexico is seeking an Administrative Support Assistant for the Student Union Building. This cross-trained, front-line role supports the Welcome Desk, Administrative Desk, Events and Planning Office, and Facilities, delivering friendly, efficient service to students, staff, and visitors.

The position is student employment, with a SUMMER 2026 start and a $14.00 hourly wage. The role emphasizes multitasking, confidentiality, and teamwork as you learn Campus logistics and

Qualifications

• Strong customer service and communication skills.
• Ability to multitask and work independently.
• Basic computer skills and willingness to learn new systems.
• Strong organization and problem-solving skills.
• Performs miscellaneous job-related duties as assigned.

Responsibilities

• Follow established procedures and guidelines.
• Follow confidentiality guidelines.
• Crosstrain in multiple desk areas to ensure coverage and operational continuity.
• Communicate effectively with supervisors and team members.
• Maintain professionalism and friendly demeanor.
• Greet and assist students, staff, community members, and visitors with professionalism and in a friendly manner.
• Answer general questions regarding campus locations and refer people to appropriate contacts.
• Maintain a welcoming, organized environment.
• Ensure logs are up to date and maintained.
• Perform basic administrative tasks such as filing, scanning, and receiving mail.
• Support Administrative Office operations by assisting staff as needed.
• Reserving rooms and assisting with scheduling and managing room reservations using EMS.
• Communicate room availability to customers and process requests, inquiries, updates, and cancellations.
• Navigate work order system and place/retrieve work orders for facilities team.

Skills

Customer service

Communication

Multitasking

Basic computer skills

Organization

Bilingual English/Spanish

Tools

EMS

Job description

Requisition ID

req37984

Working Title

Administrative Support Assistant

Pay

$14.00 Hourly

Campus

Main - Albuquerque, NM

Department

New Mexico Union Administration (161B)

Employment Type

Student Employment

Student Type

Work-Study

Status

Non-Exempt

Background Check Required

No

For Best Consideration Date

10/6/2026

Position Summary

The Administrative Support Assistant position is a cross-trained (Student Union Administration Office, Events and Planning Office, and Facilities work order system), front-line support role that provides excellent customer service and administrative assistance across multiple service areas within the Student Union Building. These service areas include the Welcome Desk, Administrative Desk, Events and Planning Office, and the Facilities/Maintenance team. They are the first point of contact for many who enter the Student Union Building, including students, staff, faculty, community members, and more. Administrative Support Assistants answer questions, direct people to various departments or locations, understand and navigate the work order system, and assist in reserving spaces. They ensure all feel welcome and receive efficient, helpful service. The SUB is looking for a candidate that can begin SUMMER 2026.

Key Responsibilities

General

• Follow established procedures and guidelines
• Follow confidentiality guidelines
• Crosstrain in multiple desk areas to ensure coverage and operational continuity
• Communicate effectively with supervisors and team members
• Maintain professionalism and friendly demeanor

Welcome Desk Operations

• Greet and assist students, staff, community members, and visitors with professionalism and in a friendly manner
• Answering general questions regarding campus locations, refer people to appropriate contacts, and have a working knowledge of campus information
• Maintain a welcoming, organized environment
• Ensure logs are up to date and maintained

Administrative Desk Operations

• Perform basic administrative tasks such as filing, scanning, and receiving mail.
• Support Administrative Office operations by assisting staff as needed

Event Planning Operations

• Reserving rooms
• Assist with scheduling and managing room reservations using EMS
• Communicate meeting space availability to customers
• Process requests, inquiries, updates, and cancellations

Facilities

• Knowledgeable in navigating work order system
• Ability to place and retrieve work orders for facilities team

Required Qualifications

• Strong customer service and communication skills
• Ability to multitask and work independently
• Basic computer skills and willingness to learn now systems
• Strong organization and problem-solving skills
• Performs miscellaneous job-related duties as assigned

Preferred Qualifications

• Prior customer service or administrative experience
• Prior experience with scheduling and booking meetings
• Prior experience with work order systems
• Bilingual skills (English/Spanish) preferred

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.