Spare Parts Coordinator: Inventory, Orders & Reporting

KNAPP; Elwood (IL); On-site; USD 42,000 - 56,000; Full time

Job summary

KNAPP in Elwood, IL, is seeking a Spare Parts Administrator to manage spare parts on-site, handle inquiries, and support warehouse logistics. The role emphasizes accurate data handling, order processing, and supplier coordination.

You will work closely with Purchasing, Shipping, and headquarters to ensure timely delivery and customer satisfaction. The position entails inventory management, report generation with Excel, and maintaining strong customer relations while adhering to KNAPP’s policies.

Qualifications

• Experience in spare parts or aftersales support preferred.
• Strong data handling and attention to detail.
• Proficiency with Excel and basic report generation.
• Excellent communication with customers and internal teams.

Responsibilities

• Manage spare parts sales, repairs and returns at the customer site.
• Maintain good customer relations by promptly responding to inquiries and promoting KNAPP products.
• Data management of spare parts inventory.
• Create Excel spreadsheets and generate reports.
• Track trends and volumes for spare parts.
• Send order confirmations and shipment-related information to customers.
• Coordinate with Purchasing/Shipping teams and Austria HQ for parts delivery.
• Assist with warehouse shipping, receiving and inventory audits.
• Request quotations from local suppliers and headquarters in Austria.
• File and ship documentation; match confirmations and calculate shipping rates.
• Develop and update procedures for each task; standardize work and cross-train staff.
• Performs other duties as required.

Skills

Customer service

Data entry

Excel

Inventory management

Shipping coordination

Quotations

Job description

KNAPP in Elwood, IL, is seeking a Spare Parts Administrator to manage spare parts on-site, handle inquiries, and support warehouse logistics. The role emphasizes accurate data handling, order processing, and supplier coordination.

You will work closely with Purchasing, Shipping, and headquarters to ensure timely delivery and customer satisfaction. The position entails inventory management, report generation with Excel, and maintaining strong customer relations while adhering to KNAPP’s policies.