Spare Parts & Inventory Coordinator

RXinsider LTD.; Elwood (IL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k with employer match

Paid Vacation & Holidays

Profit Sharing

Paid Parental Leave

Tuition Reimbursement

Pet Insurance

Job summary

KNAPP is a global provider of intelligent automation solutions for intralogistics and manufacturing. This role focuses on spare parts sales, repairs, returns, and data handling at customer sites in the U.S., with collaboration across purchasing, shipping, and headquarters in Austria.

The position involves direct customer interaction, data entry, inventory management, and process documentation, with occasional travel and overtime as needed.

Qualifications

• Overtime, if required by work.
• Authorized to work in the U.S.
• Occasional travel may be requested.
• Professional office etiquette required.

Responsibilities

• Manage Spare Parts sales, repairs and returns at the Customer site.
• Establish and maintain good customer relations by promptly responding to external and internal customer’s inquiries and promoting the Company’s products and services.
• Data entry into various systems.
• Data management of spare parts inventory.
• Create Excel spreadsheets and report generation.
• Keep track of trends and volume.
• Send order confirmations, track information and parts returns authorizations to customers.
• Work with the Purchasing Manager/Shipping Manager and headquarters in order to secure qualified management of spare parts delivery when applicable.
• Assist with warehouse shipping, receiving and inventory audits.
• Request quotations from local suppliers and headquarters in Austria.
• Filing and shipping documentation; match order confirmations, calculate shipping rates.
• Develop and update written procedures for each task. Standardize work and cross train employees.
• Performs other duties as required.

Job description

KNAPP is a global provider of intelligent automation solutions for intralogistics and manufacturing. This role focuses on spare parts sales, repairs, returns, and data handling at customer sites in the U.S., with collaboration across purchasing, shipping, and headquarters in Austria.

The position involves direct customer interaction, data entry, inventory management, and process documentation, with occasional travel and overtime as needed.