Spare Parts Coordinator & Inventory Specialist

KNAPP North America; Lancaster (TX); On-site; USD 42,000 - 63,000; Full time

Benefits offered by this job

Health/Dental/Vision

401k with match

Paid Vacation & Holidays

Profit Sharing

Paid Parental Leave

Tuition Reimbursement

Pet Insurance

Subsidized Daycare

Short & Long Term Disability

Job summary

KNAPP North America is seeking a detail-oriented team member to manage spare parts sales, repairs, and returns at the Customer site, ensuring prompt responses and accurate data entry. You will establish and maintain good customer relations by promoting products and services and by handling inquiries efficiently.

You will collaborate with Purchasing and Shipping to coordinate parts delivery, maintain inventory records, and generate Reports.

Responsibilities

• Manage Spare Parts sales, repairs and returns at the Customer site
• Establish and maintain good customer relations by promptly responding to external and internal customer’s inquiries and promoting the Company’s products and services
• Data entry into various systems
• Data management of spare parts inventory
• Create Excel spreadsheets and report generation.
• Keep track of trends and volume
• Send order confirmations, track information and parts returns authorizations to customers
• Work with the Purchasing Manager/Shipping Manager and headquarters in Austria
• Assist with warehouse shipping, receiving and inventory audits
• Request quotations from local suppliers and headquarters in Austria
• Filing and shipping documentation; match order confirmations, calculate shipping rates
• Develop and update written procedures for each task. Standardize work and cross train employees
• Performs other duties as required

Job description

KNAPP North America is seeking a detail-oriented team member to manage spare parts sales, repairs, and returns at the Customer site, ensuring prompt responses and accurate data entry. You will establish and maintain good customer relations by promoting products and services and by handling inquiries efficiently.

You will collaborate with Purchasing and Shipping to coordinate parts delivery, maintain inventory records, and generate Reports.