Spare Parts Administrator

KNAPP North America; Greencastle (Franklin County); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

401k with generous match

Paid vacation & holidays

Profit sharing

Paid parental leave

Tuition reimbursement

Pet insurance

Job summary

KNAPP North America is seeking a detail-oriented Spare Parts Administrator to support our warehouse automation solutions. The role involves managing spare parts sales, repairs and returns at the customer site, while maintaining strong customer relations and data accuracy across systems.

You will create Excel reports, monitor inventory trends, and coordinate with Purchasing and Shipping teams to ensure timely parts delivery.

Qualifications

• Experience handling spare parts and inventory processes.
• Ability to enter and manage data across multiple systems.
• Proven ability to maintain accurate records and report generation.

Responsibilities

• Manage Spare Parts sales, repairs and returns at the Customer site.
• Establish and maintain good customer relations by promptly responding to inquiries and promoting KNAPP’s products and services.
• Data entry into various systems and data management of spare parts inventory.
• Create Excel spreadsheets and report generation.
• Keep track of trends and volume; send order confirmations and track information to customers.
• Collaborate with Purchasing Manager/Shipping Manager and headquarters to manage spare parts delivery.
• Assist with warehouse shipping, receiving and inventory audits.

Skills

Data entry

Inventory management

Customer relations

Shipping coordination

Tools

Excel

Job description

Who We Are

KNAPP brings new technology to warehouse automation.

Who We Are

KNAPP brings new technology to warehouse automation.

The KNAPP Group is a global provider of intelligent automation solutions for intralogistics and manufacturing, specializing in the sectors healthcare, fashion/apparel, general retail, food retail, industry and service. We live and breathe automation. We, more than 8,000 employees of the KNAPP Group in over 60 locations worldwide, shaping the future-oriented industry of intralogistics are dedicated to making complexity simple.

One of KNAPP’s primary goals is to use continuous innovation to drive warehouse automation forward, always with the specific needs of the customers in mind. KNAPP Group’s unrelenting development activity is evident in everything from automated order picking systems and continuing refinement of container handling technology to its state-of-the-art, industry leading software solutions.

What You Get To Do

• Manage Spare Parts sales, repairs and returns at the Customer site
• Establish and maintain good customer relations by promptly responding to external and internal customer’s inquiries and promoting the Company’s products and services
• Data entry into various systems
• Data management of spare parts inventory
• Create Excel spreadsheets and report generation.
• Keep track of trends and volume
• Send order confirmations, track information and parts returns authorizations to customers
• Work with the Purchasing Manager/Shipping Manager and headquarters in order to secure qualified management of spare parts delivery when applicable
• Assist with warehouse shipping, receiving and inventory audits
• Request quotations from local suppliers and headquarters in Austria
• Filing and shipping documentation; match order confirmations, calculate shipping rates
• Develop and update written procedures for each task. Standardize work and cross train em- ployees
• Performs other duties as required

What You Have

Working Conditions and Environment:

• Overtime, if required by work
• Authorized to work in the U.S
• Occasional travel maybe requested
• Professional office etiquette is required at all times.
• Physical requirements: Sitting for long periods of time, standing, walking, climbing ladder, speaking, visual acuity, finger dexterity, listening, reaching at arm’s length, and lifting up to 50 pounds.

What You Will Get

• Industry competitive compensation
• Great benefits with better than average employer contributions, including health, dental, vision, life insurance, Flexible Spending Accounts, Short & Long Term Disability and more!
• 401k with a very generous employer match and no vesting!
• Paid Vacation & Holidays
• Profit Sharing
• Paid Parental Leave
• Subsidized Daycare
• Tuition Reimbursement
• Pet Insurance

KNAPP is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran, disability status or any other basis protected by law.

Due to the safety-sensitive nature of this position, strict adherence to KNAPP’s drug-free workplace policy is required. All candidates will be subject to drug-screening in accordance with the policy and will be expected to remain drug-free during their employment. There will be no exception if recreational or medical use of marijuana is permitted in the location of employment and/or residence or if use of marijuana is only during "off-hours."