Spanish Speaking Live Chat Gaming Advisor -Remote in Greece

Employers from Greece; United States; Remote; USD 36,000 - 58,000; Full time

Benefits offered by this job

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Training

Fully Paid Relocation Package ( Flight

Hotel )

Health Insurance

Private Health Insurance

2 Extra Salaries Per Year

And Much More...

Job summary

Patrique Mercier Recruitment By Nellie in the United States is seeking a Spanish-speaking Live Chat Gaming Advisor to join our team. You will provide real-time support to players, resolve gaming issues, and promote promotions in a fast-paced chat environment.

Ideal candidates are bilingual, with a passion for online gaming, strong communication skills, and experience with live chat and CRM tools. This role offers competitive pay, bonus potential, and comprehensive training.

Qualifications

• Fluency in Spanish and English, both written and spoken.
• Experience in customer service or gaming support preferred.
• Passion for online gaming and familiarity with gaming platforms.
• Excellent communication and interpersonal skills.
• Proficiency with live chat software and CRM systems.
• Strong analytical and problem-solving abilities.
• Ability to work evenings and weekends as needed.

Responsibilities

• Provide Spanish-speaking live chat support to customers.
• Address questions about gaming accounts, promotions and technical issues.
• Educate customers about new games, features, and offers.
• Accurately log customer interactions in the CRM system.
• Collaborate with colleagues to improve team performance.
• Collect and analyze customer feedback to improve service.
• Stay updated on industry trends and company offerings.

Skills

Bilingual Spanish-English

Customer service

Live chat software

CRM systems

Communication

Analytical thinking

Evening/weekend flexibility

Tools

CRM software

Job description

at Patrique Mercier Recruitment By Nellie

Patrique Mercier Recruitment FR is excited to present a fantastic opportunity for a Spanish Speaking Live Chat Gaming Advisor. This position is ideal for individuals who love gaming and have a passion for delivering exceptional customer service in an engaging live chat environment.

Responsibilities

• Provide outstanding support to Spanish-speaking customers via live chat, ensuring prompt and courteous assistance.
• Address questions related to gaming accounts, promotions, and technical issues with efficiency.
• Educate customers about new games, features, and current promotional offers.
• Accurately log customer interactions in the CRM system for record-keeping and follow-ups.
• Work collaboratively with colleagues to enhance team performance and customer experiences.
• Collect and analyze customer feedback to help improve service delivery.
• Keep abreast of the latest industry trends and company offerings to provide informed assistance.

Requirements

• Fluency in Spanish and English, both written and spoken.
• Previous experience in customer service or gaming support is an advantage.
• A strong interest and passion for online gaming and familiarity with gaming platforms.
• Excellent communication and interpersonal skills, with an ability to engage effectively with customers.
• Proficiency in live chat software and knowledge of CRM systems.
• Strong analytical and problem-solving capabilities, able to navigate fast-paced situations.
• Flexibility to work shifts, including evenings and weekends as needed.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...