Spanish Speaking Gaming Community Support Agent -Remote in Greece

Employers from Greece; United States; Remote; USD 36,000 - 54,000; Full time

Benefits offered by this job

Competitive monthly salary

Monthly performance bonus

Fully paid training

Fully paid relocation package (Flight,

Hotel),

Health insurance

Private health insurance

2 extra salaries per year

Job summary

Patrique Mercier Recruitment By Nellie is seeking a Spanish-speaking Gaming Community Support Agent to help players via chat, email, and forums. You will assist with game inquiries, monitor community tone, and foster an engaging, friendly environment in the gaming community.

Role requires fluency in Spanish and English, a genuine passion for gaming, and prior customer support or community management experience. Collaborative teamwork and proactive problem-solving are essential assets.

Qualifications

• Fluency in Spanish and English is required.
• Genuine passion for gaming and familiarity with popular games.
• Experience in customer support or community management is advantageous.
• Strong communication skills and empathy for gamers.
• Proactive problem-solving and ability to use multiple channels.

Responsibilities

• Deliver support to Spanish-speaking gamers through chat, email, and forums.
• Assist players with inquiries about games, accounts, and gameplay.
• Monitor community interactions to keep a positive atmosphere and address issues.
• Engage with the community and share helpful content and updates.
• Collect and document player feedback for the development team.
• Stay informed on gaming trends and releases to provide informed help.
• Collaborate with other support agents to improve service quality.

Skills

Spanish fluency

English fluency

Gaming passion

Customer support

Team collaboration

Problem solving

Job description

at Patrique Mercier Recruitment By Nellie

Patrique Mercier Recruitment FR is thrilled to announce a fantastic opportunity for a Spanish Speaking Gaming Community Support Agent. If you're a gaming enthusiast with a knack for helping others, this role is perfect for you. Join us in fostering an energetic and supportive environment for the gaming community!

Responsibilities

• Deliver exceptional support to Spanish-speaking gamers through various communication channels, including chat, email, and forums.
• Assist players with inquiries about games, accounts, and gameplay with a friendly and helpful attitude.
• Monitor community interactions to ensure a positive atmosphere and address any user concerns or disputes.
• Engage and build relationships within the gaming community by sharing helpful content and updates.
• Collect and document player feedback to relay insights to the development team for enhancements.
• Stay informed on the latest gaming trends and releases to provide informed assistance.
• Collaborate with other support agents to share knowledge and improve service quality.

Requirements

• Fluency in Spanish and English, both written and spoken.
• A genuine passion for gaming and familiarity with popular games and platforms.
• Previous experience in customer support or community management is advantageous.
• Strong communication skills and the ability to empathize with gamers.
• Effective problem-solving skills with a proactive support approach.
• Comfortable with various communication tools and platforms.
• Ability to work collaboratively within a team and positively contribute to the gaming community.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...