Finnish Speaking Live Chat Gaming Advisor

Employers from Greece; United States; A distancia; USD 47.000 - 67.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Training

Fully Paid Relocation Package ( Flight

Hotel )

Health Insurance

Private Health Insurance

2 Extra Salaries Per Year

Descripción de la vacante

Patrique Mercier Recruitment FR is seeking a Finnish Speaking Live Chat Gaming Advisor to deliver exceptional support in a timely, friendly manner. You will engage with customers via live chat, handle queries on gaming accounts and promotions, and keep detailed CRM notes to ensure smooth follow-up.

A passion for gaming and strong communication are essential for success. This role offers a competitive monthly salary, performance bonuses, and fully paid training.

Formación

• Fluency in Finnish and English, written and spoken.
• Previous experience in customer service or gaming-related roles preferred.
• Genuine passion for online gaming and understanding of platforms.
• Excellent communication and interpersonal skills.

Responsabilidades

• Provide Finnish-speaking live chat support with quick and courteous assistance.
• Address inquiries about gaming accounts, promotions and gameplay issues.
• Educate customers about new games, features and campaigns.
• Document customer interactions accurately in the CRM system for tracking.

Conocimientos

Finnish language

English language

Live chat

Communication

Analytical thinking

Shift flexibility

Herramientas

CRM software

Descripción del empleo

at Patrique Mercier Recruitment By Nellie

Patrique Mercier Recruitment FR is delighted to present an exciting opportunity for a Finnish Speaking Live Chat Gaming Advisor. This position is perfect for individuals who are enthusiastic about gaming and excel at providing top-tier customer support in an engaging live chat environment.

Responsibilities

• Provide exceptional support to Finnish-speaking customers via live chat, ensuring quick and courteous assistance.
• Address inquiries regarding gaming accounts, promotions, and any gameplay issues effectively.
• Educate customers about new games, features, and current promotional campaigns.
• Accurately document customer interactions in the CRM system for proper tracking and follow-up.
• Collaborate with team members to improve overall service quality and customer experience.
• Gather and analyze customer feedback to help enhance service delivery.
• Stay informed about the latest gaming trends and company offerings to provide knowledgeable support.

Requirements

• Fluency in Finnish and English, both written and spoken.
• Previous experience in customer service or gaming-related roles is preferred.
• A genuine passion for online gaming and understanding of gaming platforms.
• Excellent communication and interpersonal skills, with an ability to engage effectively with customers.
• Proficiency in live chat software and familiarity with CRM tools.
• Strong analytical and problem-solving skills, with the ability to work well under pressure.
• Willingness to work flexible shifts, including evenings and weekends as required.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...