Spanish Bilingual Remote Customer Service Pro

GetInsured; Peoria (IL); Remote; USD 26,174 - 28,929; Full time

Benefits offered by this job

Paid Training

Full-Time Seasonal role

Work from home

401K Match

ICHRA

Job summary

Vimo is hiring Remote Customer Service Representatives to join our elite teams. You will deliver an amazing customer experience helping consumers find and enroll in health insurance, while working from home.

Role requires a paid 3-week training period, reliable private workspace, and strong technical skills. Eligible candidates must have a fast internet connection and be able to work full-time during seasonal periods.

Qualifications

• Moderate to Advanced computer skills.
• High level of comfort learning new technology.
• High level of professionalism.
• Excellent verbal and written communication skills.
• Comfortable working from home.
• Self-motivated and success-driven.

Responsibilities

• Inbound/Outbound Calls
• Deliver the highest level of customer service experience consistently
• Manage customer accounts and provide technical support
• Application Data Entry
• Online chat inquiries as assigned
• Follow defined procedures and policies
• Creative problem-solving skills
• Flexibility to changing projects and updates
• Time and task management
• Extensive self-study, training, and testing through required exams
• Adhere to regulated guidelines for communications via all channels

Skills

Computer skills

Tech-savvy

Verbal and written communication

Remote work

Self-motivated

Job description

Vimo is hiring Remote Customer Service Representatives to join our elite teams. You will deliver an amazing customer experience helping consumers find and enroll in health insurance, while working from home.

Role requires a paid 3-week training period, reliable private workspace, and strong technical skills. Eligible candidates must have a fast internet connection and be able to work full-time during seasonal periods.