Spanish Bilingual BDC Agent/Receptionist

Martin Management Group; United States; Remote; USD 36,000 - 56,000; Full time

Job summary

Martin Management Group is seeking a Scheduler to maximize sales and profitability for the Business Development Center. The role involves scheduling service appointments, maintaining customer records, and working closely with the BDC Manager and Sales Management team to uphold professional standards.

The ideal candidate is bilingual in Spanish and English, comfortable in a call-center environment, and able to operate within US time zones.

Qualifications

• Proficient in Spanish and English.
• Call center experience is preferred.
• Able to work in US Timezone.

Responsibilities

• Schedule service appointments for customers.
• Update and purify customer records.
• Follow direction of BDC Manager and Sales Management team.
• Maintain a professional atmosphere within the BDC office.
• Obtain new customers and raise CSI/SSI per company target.

Skills

Bilingual Spanish/English

Scheduling

Customer service

Call center experience

Job description

Martin Management Group Is seeking to add a Scheduler to our team. The Scheduler is responsible for maximizing sales and profitability of the Business Development Center.

Responsibilities

• Obtain new customers and raise CSI/SSI per company target.

• Schedule service appointments for customers.

• Create good public relations consistent with effective use of time lines.

• Update and purify customer records.

• Follow direction of BDC Manager and Sales Management team.

• Maintain a professional atmosphere within the BDC office.

• Complete all training as directed by supervisor.

• Follow policies and procedures as set forth in Employee Handbook.

• Any other duties as assigned.

• Proficient in Spanish and English

• Able to work in US Timezone

• Call center experience is preferred, but not required.

Martin Management Group is an Equal Opportunity Employer

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