A leading tools company in Tulsa is seeking a Bilingual Sales Representative to assist customers with product information and service inquiries. This role involves managing customer interactions, troubleshooting issues, and maintaining customer records. The ideal candidate should have prior experience in sales or customer service and possess excellent communication skills. Competitive salary with commission offerings is provided.
Qualifications
Previous experience in customer service or sales.
Ability to build rapport with clients.
Positive and professional demeanor.
Responsibilities
Handle customer inquiries and complaints.
Provide information about products and services.
Document and update customer records based on interactions.
Troubleshoot and resolve product issues.
Document and update customer records.
Develop knowledge base of products and services.
Reach monthly goals.
Skills
Customer service experience
Sales skills
Excellent communication skills
Ability to multitask
Job description
We are seeking a Bilingual Sales Representative/Customer Service( SPANISH*) to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
Handle customer inquiries and complaints
Make a route daily visiting customers
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services pass for a training
Reach Monthly goals
Qualifications:
Previous experience in customer service, sales, or other related fields