Wellness Membership Sales Associate — Spa Perks & Impact

WellBiz Brands, Inc.; Peoria (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Hourly pay: PT $16, FT $17

Commissions and bonuses

Medical, vision and dental insurance

Free monthly massage

Job summary

Elements Massage is seeking a Retail Sales Associate / Customer Service Associate to create an exceptional massage experience for all clients every time they enter the studio.

The role involves informing clients about the Elements Wellness Program, enrolling members, and delivering top-tier hospitality both in person and over the phone. Join a team focused on care, performance, and a positive culture.

Qualifications

• At least 1 year of direct sales experience; selling memberships or service plans in-person.
• Customer service experience in a spa-like environment is preferred.
• Strong listening and communication skills.
• Familiarity with modern office tools; scheduling and payments are processed with computer programs.
• Driven to create the best work environment for employees and clients.

Responsibilities

• Retail Sales Associate / Customer Service Associate to create an exceptional massage experience for clients.
• Inform clients about the Benefits of the Elements Wellness Program, a no-hassle membership plan.
• Follow our sales process to enroll clients into the Elements Wellness Program.
• Be the first and final face of hospitality, in person or on the phone.
• Ensure paperwork and payments are brief, painless, and accurate.
• Work with Managers and Massage Therapists to center the client experience.

Skills

Direct sales

Customer service

Hospitality

Listening skills

Communication

Tools

Scheduling software

Payment systems

CRM

Job description

Elements Massage is seeking a Retail Sales Associate / Customer Service Associate to create an exceptional massage experience for all clients every time they enter the studio.

The role involves informing clients about the Elements Wellness Program, enrolling members, and delivering top-tier hospitality both in person and over the phone. Join a team focused on care, performance, and a positive culture.