Spa & Wellness Account Executive — Americas (Remote)

THG; New Jersey; Remote; USD 83,000 - 87,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

401K matched up to 5%

Generous PTO

Disability insurance

Exclusive employee discounts off THG品牌

Job summary

THG is seeking an Account Executive, Spa & Wellness to drive profitable growth for ESPA across the Americas. You will manage a portfolio of luxury spa partners, lead brand presentations, and advance commercial discussions with key decision-makers.

Role requires travel 40-50% and collaboration with internal teams to expand product usage, retail sales, and account revenue. Fluent English is required; Spanish or Portuguese is a plus.

Qualifications

• 2 to 5 years of relevant experience in professional skincare, luxury spa, wellness, hospitality, or prestige beauty.
• Proven experience managing and growing commercial accounts and developing new business.
• Strong understanding of professional skincare, spa treatments, retail environments, and revenue drivers.
• Demonstrated ability to analyze account performance and translate insight into commercial action plans.
• Strong presentation, negotiation, and relationship management skills.
• Excellent written and verbal communication skills with the ability to influence at all levels.
• Ability to work independently and manage a geographically dispersed territory. Proficiency in Microsoft Office Suite, CRM systems, and reporting tools.

Responsibilities

• Manage and grow an assigned portfolio of ESPA professional spa accounts across the Americas.
• Build strong, long-term relationships with Spa Directors, General Managers, Directors of Operations, Purchasing teams, and other key decision-makers.
• Create annual account development plans for strategic partners that increase professional product usage, retail sales, treatment penetration, and overall account revenue.
• Identify, prospect, and qualify new luxury spa, resort, hotel, and wellness opportunities within the territory.
• Lead introductory meetings, brand presentations, product demonstrations, and commercial discussions with prospective partners.
• Act as a consultative partner to spa leadership, helping accounts improve retail conversion, professional product consumption, and reorder frequency.
• Partner closely with ESPA Training & Education to coordinate technical training, product launches, refresher sessions, and retail education.
• Maintain accurate account information, pipeline activity, forecasts, and opportunities in the company CRM.
• Represent ESPA at industry events, conferences, networking opportunities, and trade shows.

Skills

Account management

Sales

Skincare knowledge

Negotiation

Communication

CRM systems

Travel willingness

English fluency

Tools

CRM systems

Microsoft Office

AI in sales

Job description

THG is seeking an Account Executive, Spa & Wellness to drive profitable growth for ESPA across the Americas. You will manage a portfolio of luxury spa partners, lead brand presentations, and advance commercial discussions with key decision-makers.

Role requires travel 40-50% and collaboration with internal teams to expand product usage, retail sales, and account revenue. Fluent English is required; Spanish or Portuguese is a plus.