Luxury Spa Accounts Executive — Remote US

THG; California City (CA); Remote; USD 83,000 - 87,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

401K matched up to 5%

Generous PTO

Short and long-term disability

Exclusive employee discounts

ESPA product allocation

Job summary

THG is seeking an Account Executive, Spa & Wellness, to drive profitable growth across ESPA’s professional spa business in the Americas. You will manage a portfolio of luxury hotel, resort, destination spa, and wellness partners while identifying and converting strategically aligned new business opportunities.

You must travel approximately 40–50% across the region to support account development, brand activation, and client success. Fluent English is required; Spanish or Portuguese is a plus.

Qualifications

• 2 to 5 years of relevant experience in professional skincare, luxury spa, wellness, hospitality, or prestige beauty.
• Proven experience managing and growing commercial accounts and developing new business.
• Strong understanding of professional skincare, spa treatments, retail environments, and revenue drivers.
• Demonstrated ability to analyze account performance and translate insight into commercial action plans.
• Strong presentation, negotiation, and relationship management skills.
• Excellent written and verbal communication skills with the ability to influence at all levels.
• Ability to travel frequently; English fluency required; Spanish or Portuguese is a plus.
• Driver’s license.

Responsibilities

• Manage and grow an assigned portfolio of ESPA professional spa accounts across the Americas.
• Build strong, long-term relationships with Spa Directors, General Managers, Directors of Operations, Purchasing teams, and other key decision-makers.
• Create annual account development plans that increase professional product usage, retail sales, treatment penetration, and overall account revenue.
• Identify, prospect, and qualify new luxury spa, resort, hotel, and wellness opportunities.
• Lead introductory meetings, brand presentations, product demonstrations, and commercial discussions.
• Partner with ESPA Training & Education to coordinate training, product launches, and retail education.
• Maintain accurate account information, pipeline activity, forecasts, and opportunities in the CRM.
• Represent ESPA at industry events, conferences, and trade shows.

Skills

Account management

Sales

Relationship management

Presentation

Negotiation

Communication

Travel flexibility

English fluency

Tools

CRM systems

Microsoft Office

Reporting tools

AI sales tools

Job description

THG is seeking an Account Executive, Spa & Wellness, to drive profitable growth across ESPA’s professional spa business in the Americas. You will manage a portfolio of luxury hotel, resort, destination spa, and wellness partners while identifying and converting strategically aligned new business opportunities.

You must travel approximately 40–50% across the region to support account development, brand activation, and client success. Fluent English is required; Spanish or Portuguese is a plus.