Spa & Wellness Account Exec — Remote (US), 40–50% Travel

THG; Florida; Remote; USD 83,000 - 87,000; Full time

Benefits offered by this job

Remote - US-based (FL, NY, NJ, GA, TX,

Medical, Dental, Vision

401K matched up to 5%

Generous PTO

Disability insurance

Exclusive employee discounts

Quarterly ESPA product allocation

Job summary

THG, a global ecommerce group, seeks an Account Executive, Spa & Wellness for ESPA to drive profitable growth across the Americas. You will manage an assigned portfolio of luxury hotel, resort, destination spa and wellness partners while identifying and converting strategically aligned new business.

You will travel approximately 40–50% of the time to support account development, brand activation, and client success, collaborating across spa partners and internal teams to maximize performance.

Qualifications

• 2 to 5 years of relevant experience in professional skincare, luxury spa, wellness, hospitality, or prestige beauty.
• Proven experience managing and growing commercial accounts and developing new business.
• Strong understanding of professional skincare, spa treatments, retail environments, and revenue drivers.
• Demonstrated ability to analyze account performance and translate insight into commercial action plans.

Responsibilities

• Manage and grow an assigned portfolio of ESPA professional spa accounts across the Americas.
• Build strong, long-term relationships with Spa Directors, General Managers, Directors of Operations, Purchasing teams, and other key decision-makers.
• Create annual account development plans for strategic partners that increase professional product usage, retail sales, treatment penetration, and overall account revenue.
• Identify, prospect, and qualify new luxury spa, resort, hotel, and wellness opportunities within the territory.
• Lead introductory meetings, brand presentations, product demonstrations, and commercial discussions with prospective partners.
• Act as a consultative partner to spa leadership, helping accounts improve retail conversion, professional product consumption, and reorder frequency.
• Partner closely with ESPA Training & Education to coordinate technical training, product launches, refresher sessions, and retail education.

Skills

Account management

Sales

Relationship management

Presentation

Communication

Travel ability

Fluent English

Tools

CRM systems

Microsoft Office

Job description

THG, a global ecommerce group, seeks an Account Executive, Spa & Wellness for ESPA to drive profitable growth across the Americas. You will manage an assigned portfolio of luxury hotel, resort, destination spa and wellness partners while identifying and converting strategically aligned new business.

You will travel approximately 40–50% of the time to support account development, brand activation, and client success, collaborating across spa partners and internal teams to maximize performance.