Spa & Wellness Account Exec – Americas (Remote)

THG; Texas; Remote; USD 83,000 - 87,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K matched up to 5%

Generous PTO

Disability insurance

Employee discounts on THG brands

ESPA product allocation

Job summary

THG, a global ecommerce group, is seeking an Account Executive, Spa & Wellness for ESPA in the Americas. You will manage an assigned portfolio of luxury spa partners, drive profitable growth, and build strong relationships with Spa Directors and Operations leaders.

This role requires 2–5 years in professional skincare or prestige beauty, a proven track record in account management, and the ability to travel 40-50% across the Americas.

Qualifications

• 2–5 years of experience in professional skincare, luxury spa, wellness, hospitality, or prestige beauty.
• Proven experience managing and growing commercial accounts.
• Strong understanding of professional skincare, spa treatments, retail environments, and revenue drivers.
• Demonstrated ability to analyze account performance and translate insight into commercial action plans.
• Strong presentation, negotiation, and relationship management skills.
• Excellent written and verbal communication skills with the ability to influence at all levels.
• Ability to work independently and manage a geographically dispersed territory.
• Advanced computer literacy, including proficiency in Microsoft Office Suite, CRM systems, and reporting tools, with an understanding and practical use of artificial intelligence systems to support sales planning and account analysis.
• Fluency in English; Spanish or Portuguese is a plus.
• Valid driver’s license.

Responsibilities

• Manage and grow ESPA professional spa accounts across the Americas.
• Build strong, long-term relationships with Spa Directors, General Managers, Directors of Operations, Purchasing teams, and other key decision-makers.
• Create annual account development plans for strategic partners that increase professional product usage, retail sales, treatment penetration, and overall account revenue.
• Identify, prospect, and qualify new luxury spa, resort, hotel, and wellness opportunities within the territory.
• Lead introductory meetings, brand presentations, product demonstrations, and commercial discussions with prospective partners.
• Act as a consultative partner to spa leadership, helping accounts improve retail conversion, professional product consumption, and reorder frequency.
• Partner closely with ESPA Training & Education to coordinate technical training, product launches, refresher sessions, and retail education.
• Maintain accurate account information, pipeline activity, forecasts, and opportunities in the company CRM.
• Represent ESPA at industry events, conferences, networking opportunities, and trade shows.

Skills

Account management

Commercial growth

Skincare knowledge

Account analysis

Presentation skills

Negotiation

Communication skills

Independence

CRM proficiency

Spanish/Portuguese

AI for sales

Tools

CRM systems

Microsoft Office

Job description

THG, a global ecommerce group, is seeking an Account Executive, Spa & Wellness for ESPA in the Americas. You will manage an assigned portfolio of luxury spa partners, drive profitable growth, and build strong relationships with Spa Directors and Operations leaders.

This role requires 2–5 years in professional skincare or prestige beauty, a proven track record in account management, and the ability to travel 40-50% across the Americas.