Spa Reservations & Guest Experience Specialist

ADP Middleware Test Company; Orlando (FL); On-site; USD 28,000 - 38,000; Full time

Job summary

Papillon the Spa at Westgate Orlando is seeking a friendly Spa Receptionist to welcome guests, answer phones, book appointments, check guests in, and process charges.

You will orient guests to facilities, maintain a neat lounge and locker area, assist with retail sales, and promote spa services and promotions. A High School Diploma or GED is required with strong customer service skills and punctuality.

Qualifications

• High school diploma or GED required.
• Strong customer service and communication skills.
• Ability to multi-task in a fast-paced spa environment.

Responsibilities

• Greet all guests, answer phones, book appointments, check guests in, and process charges.
• Provide orientation to spa facilities and services.
• Maintain a clean, stocked lounge and locker areas.
• Promote and sell retail products and spa promotions.
• Offer accurate information about hours and services; respond to guest questions.

Skills

Customer service

Multi-tasking

Professional communication

Team player

Money handling

Computer skills

Education

High School Diploma or GED

Tools

Spa computer systems

Job description

Papillon the Spa at Westgate Orlando is seeking a friendly Spa Receptionist to welcome guests, answer phones, book appointments, check guests in, and process charges.

You will orient guests to facilities, maintain a neat lounge and locker area, assist with retail sales, and promote spa services and promotions. A High School Diploma or GED is required with strong customer service skills and punctuality.