Spa Operations Lead - Sales & Guest Experience

Hand & Stone Franchise Corp; Euless (TX); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Flexible schedule

Paid time off

Employee discounts

Commission opportunities

Bonuses

Training & development

Opportunity for advancement

Job summary

Hand & Stone Massage and Facial Spa in Euless, TX seeks an experienced Assistant Spa Manager to lead staff, optimize operations, and boost member sales. The ASM will coordinate, communicate, and collaborate across front desk, therapists, and estheticians to maintain peak efficiency.

The ideal candidate has proven leadership, strong communication, and a passion for delivering top-tier spa service in a fast-paced environment. Flexible hours, including nights and weekends, are required.

Qualifications

• Proven leadership experience driving results in a team setting.
• Excellent communication and interpersonal skills.
• Strong time management and organizational abilities.
• Passion for the spa industry and delivering high-quality service.

Responsibilities

• Lead and motivate teams including therapists, estheticians, and front desk staff.
• Oversee front desk operations and sales activities.
• Drive guest satisfaction by delivering outstanding service.
• Train new team members and coach performance.
• Open/close store, manage inventory and cash.
• Ensure compliance with company policies and local laws.
• Drive sales through strategy, tracking, and reporting.

Skills

Leadership

Communication

Time management

Organization

Customer service

Spa industry

Job description

Hand & Stone Massage and Facial Spa in Euless, TX seeks an experienced Assistant Spa Manager to lead staff, optimize operations, and boost member sales. The ASM will coordinate, communicate, and collaborate across front desk, therapists, and estheticians to maintain peak efficiency.

The ideal candidate has proven leadership, strong communication, and a passion for delivering top-tier spa service in a fast-paced environment. Flexible hours, including nights and weekends, are required.