Assistant Spa Manager: Lead, Inspire & Grow Spa Sales

Hand & Stone Massage and Facial Spa; Austin (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Supplemental Insurance

Paid Vacation

Flexible Scheduling

Employee Discounts on Spa Services &  

Employee Rewards & Recognition

Employee Referral Bonuses

Team-oriented culture

Job summary

Hand & Stone Massage and Facial Spa is seeking an energetic Assistant Spa Manager for our South Austin location. Lead a front-desk team, motivate staff, and drive membership and retail sales while ensuring exceptional guest experiences.

You will manage daily operations, scheduling, inventory, payroll, and reporting, balancing guest satisfaction with team development. A passion for massage, skincare, and wellness helps you connect with guests and grow the business.

Qualifications

• Experience in retail management, sales, or hospitality leadership.
• Natural people person who builds relationships.
• Sales goals motivated and not feared.
• Organized enough to manage details in busy times.
• Leads by example and takes ownership.
• Comfortable with scheduling systems and admin tasks.

Responsibilities

• Coach, motivate, mentor your team and celebrate wins while maintaining accountability.
• Keep daily operations running smoothly from scheduling to payroll and reporting.
• Inspire teammates to hit membership, package, and retail goals while guiding guests to regular self-care.
• Welcome guests, answer questions, book appointments, and drive repeat visits.
• Be the right hand to the Spa Manager, collaborating and solving problems.
• Foster a positive, high-standard environment emphasizing teamwork and results.

Skills

Retail management

Sales leadership

Hospitality leadership

People skills

Organizational skills

Coaching & feedback

Tech-savvy scheduling

Massage/skin care interest

Flexible scheduling

Membership sales

Leadership by example

Tools

Scheduling software

Appointment booking software

Job description

Hand & Stone Massage and Facial Spa is seeking an energetic Assistant Spa Manager for our South Austin location. Lead a front-desk team, motivate staff, and drive membership and retail sales while ensuring exceptional guest experiences.

You will manage daily operations, scheduling, inventory, payroll, and reporting, balancing guest satisfaction with team development. A passion for massage, skincare, and wellness helps you connect with guests and grow the business.