Spa Sales & Operations Lead

Hand & Stone Franchise Corp; Northville (MI); On-site; USD 42,000 - 64,000; Full time

Job summary

Hand and Stone Massage and Facial Spa is seeking a sales-focused Assistant Spa Manager to help drive spa operations and elevate guest experiences.

The role emphasizes leadership of the front desk, training of sales associates, and collaboration with spa managers to foster a client- and team-centered culture. Strong communication and a passion for wellness are valued for success in this position.

Qualifications

• Experience leading a front desk and sales team.
• Ability to train sales associates and collaborate with spa managers.
• Willingness to work varied hours including evenings and weekends.

Responsibilities

• Lead front desk operations and drive membership sales.
• Coach sales staff to improve performance and client service.
• Assist with payroll, scheduling, inventory, and sales reports.

Skills

Sales leadership

Front desk supervision

Customer service

Coaching

Multi-tasking

Job description

Hand and Stone Massage and Facial Spa is seeking a sales-focused Assistant Spa Manager to help drive spa operations and elevate guest experiences.

The role emphasizes leadership of the front desk, training of sales associates, and collaboration with spa managers to foster a client- and team-centered culture. Strong communication and a passion for wellness are valued for success in this position.