Assistant Spa Manager — Front Desk & Sales Lead

Hand & Stone Franchise Corp.; Stroudsburg (Monroe County); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Training & development

Wellness resources

Employee discounts

Job summary

Hand and Stone Massage and Facial Spa is seeking a sales-focused Assistant Spa Manager to drive spa operations. The role targets individuals passionate about client interactions, wellness education, and expanding sales experience.

Ideal candidates will lead by example in converting members, coaching a sales team, and promoting health and wellness through massages and facials. Flexible hours, including evenings and weekends, are expected to meet business needs.

Qualifications

• Growth-minded leadership for front desk operations, staff training, and collaboration with spa managers.
• Strong customer service and client relationship skills with ability to coach a sales team.
• Ability to educate clients on services, upgrades, products, and memberships.
• Experience with administrative tasks such as payroll, scheduling, inventory, and sales reporting.

Responsibilities

• Run the spa front desk and oversee daily operations.
• Train and coach sales associates to improve conversion and retention.
• Collaborate with managers to create a client- and team-focused culture.
• Educate members on services, upgrades, products, and memberships.
• Manage scheduling, inventory, payroll, and sales reporting as needed.

Skills

Sales leadership

Customer service

Coaching & training

Communication

Wellness knowledge

Job description

Hand and Stone Massage and Facial Spa is seeking a sales-focused Assistant Spa Manager to drive spa operations. The role targets individuals passionate about client interactions, wellness education, and expanding sales experience.

Ideal candidates will lead by example in converting members, coaching a sales team, and promoting health and wellness through massages and facials. Flexible hours, including evenings and weekends, are expected to meet business needs.