Spa Guest Experience & Sales Specialist

Hand & Stone Franchise Corp; Durham (NC); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Childcare Discounts

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

Free uniforms

Opportunity for advancement

Training & development

Job summary

Hand & Stone Massage and Facial Spas is seeking a Spa Associate to be the welcoming host of our spa, delivering 5-star experiences to members and guests. You will answer phones, schedule appointments, and help with membership services while maintaining cleanliness and professional appearance.

You will meet membership sales goals, learn the full menu of services, and contribute to a friendly, supportive team.

Responsibilities

• Meet membership sales goals.
• Have a detailed knowledge of the menu of services
• Provide excellent customer service to members and guests, while building lasting connections.
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned

Job description

Hand & Stone Massage and Facial Spas is seeking a Spa Associate to be the welcoming host of our spa, delivering 5-star experiences to members and guests. You will answer phones, schedule appointments, and help with membership services while maintaining cleanliness and professional appearance.

You will meet membership sales goals, learn the full menu of services, and contribute to a friendly, supportive team.