Spa Guest Experience & Sales Associate

Hand & Stone Massage and Facial Spa; Trevose (PA); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

401(k)

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Job summary

Hand & Stone Massage and Facial Spas is seeking Spa Associates to create 5-star experiences for every client. You will meet membership sales goals, know the service menu inside out, and deliver exceptional customer service to members and guests while building lasting relationships.

You will also handle phone inquiries, scheduling, and basic administrative tasks, all while maintaining spa cleanliness and a welcoming environment.

Responsibilities

• Meet membership sales goals.
• Have a detailed knowledge of the menu of services
• Provide excellent customer service to members and guests, while building lasting connections.
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned

Job description

Hand & Stone Massage and Facial Spas is seeking Spa Associates to create 5-star experiences for every client. You will meet membership sales goals, know the service menu inside out, and deliver exceptional customer service to members and guests while building lasting relationships.

You will also handle phone inquiries, scheduling, and basic administrative tasks, all while maintaining spa cleanliness and a welcoming environment.