Spa Guest Experience Lead & Membership Sales

Hand & Stone Massage and Facial Spa; Park Ridge (IL); Presencial; USD 17.000 - 22.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

KinderCare discount

LifeMart program benefits

Employee wellness program

Descripción de la vacante

Hand & Stone Massage and Facial Spa is seeking a Spa Associate to greet clients, explain services, and promote membership options. You will help schedule appointments, maintain cleanliness, and deliver a five-star guest experience.

This role emphasizes proactive selling, excellent service, and building relationships with members and guests. As a team member, you will participate in a friendly, support-focused environment with diverse shifts and opportunities for growth within the leading

Formación

• Knowledge of spa services and membership options.
• Strong customer service orientation.
• Excellent communication and interpersonal skills.

Responsabilidades

• Meet membership sales goals.
• Have a detailed knowledge of the menu of services.
• Provide excellent customer service to members and guests, while building lasting connections.
• Effectively communicate sales, promotions, and service options with clients.
• Uphold spa cleanliness standards.
• Answer phones, schedule appointments, and file documents.
• Perform various other duties as assigned.

Conocimientos

Customer service

Sales communication

Interpersonal skills

Descripción del empleo

Hand & Stone Massage and Facial Spa is seeking a Spa Associate to greet clients, explain services, and promote membership options. You will help schedule appointments, maintain cleanliness, and deliver a five-star guest experience.

This role emphasizes proactive selling, excellent service, and building relationships with members and guests. As a team member, you will participate in a friendly, support-focused environment with diverse shifts and opportunities for growth within the leading