Spa Guest Experience & Sales Pro

Hand & Stone Massage and Facial Spa; Sacramento (CA); On-site; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Free uniforms

Opportunity for advancement

Training & development

Job summary

Hand & Stone Massage and Facial Spas is seeking Spa Associates to greet clients, answer calls, schedule appointments and support membership sales, ensuring a welcoming, high-touch experience.

You will help maintain clean facilities, communicate service options, and build lasting connections with members and guests while contributing to a friendly, well-organized team focused on delivering exceptional relaxation and wellness.

Qualifications

• Provide excellent customer service to members and guests.

Responsibilities

• Meet membership sales goals.
• Provide excellent customer service to members and guests, while building lasting connections.
• Answer phones, schedule appointments, and file documents.
• Uphold spa cleanliness standards.
• Have a detailed knowledge of the menu of services.

Skills

Customer service

Sales skills

Communication

Scheduling

Teamwork

Job description

Hand & Stone Massage and Facial Spas is seeking Spa Associates to greet clients, answer calls, schedule appointments and support membership sales, ensuring a welcoming, high-touch experience.

You will help maintain clean facilities, communicate service options, and build lasting connections with members and guests while contributing to a friendly, well-organized team focused on delivering exceptional relaxation and wellness.