Spa Membership & Guest Experience Specialist

Handandstonemansfield; Arlington (TX); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Bonus based on performance

Dental insurance

Employee discounts

Flexible schedule

Job summary

Hand & Stone Massage and Facial Spas is seeking Spa Associates to host clients and deliver five-star experiences. You will meet membership sales goals, know the menu of services, and ensure a welcoming environment with top-tier customer service.

Responsibilities include answering phones, scheduling appointments, maintaining cleanliness, and participating in ongoing training and growth within a supportive team.

Qualifications

• Provide excellent customer service to members and guests.
• Meet membership sales goals.
• Have detailed knowledge of the menu of services.
• Effectively communicate sales, promotions, and service options to clients.
• Uphold spa cleanliness standards.
• Answer phones, schedule appointments, and file documents.
• Perform various other duties as assigned.

Responsibilities

• Meet membership sales goals.
• Have a detailed knowledge of the menu of services
• Provide excellent customer service to members and guests, while building lasting connections.
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned

Skills

Customer service

Sales skills

Job description

Hand & Stone Massage and Facial Spas is seeking Spa Associates to host clients and deliver five-star experiences. You will meet membership sales goals, know the menu of services, and ensure a welcoming environment with top-tier customer service.

Responsibilities include answering phones, scheduling appointments, maintaining cleanliness, and participating in ongoing training and growth within a supportive team.