Spa Guest Experience Host - Growth & Perks

Heyday; Denver (CO); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Free uniforms

Opportunity for advancement

Training & development

Wellness resources

401(k)

Company parties

Competitive salary

Employee discounts

Job summary

Heyday is seeking a store Host to deliver a world‑class guest experience in our Denver shop. You will connect with guests, recommend products and memberships, anticipate needs, and resolve questions to build lasting relationships.

The role requires outstanding communication, strong organizational skills, and the ability to multi‑task in a fast‑paced environment. Weekend and shift‑rotation availability is a must to support store operations and growth.

Qualifications

• Outstanding customer service and problem‑solving skills.
• Confidence when recommending memberships, packages, and product.
• The ability to prioritize and multi‑task within a fast‑paced environment.
• Initiate tasks and perform duties without direction.
• Excellent communication skills and be able to work with a wide range of personalities.
• Superior organizational skills.
• Must have the flexibility to work a non‑traditional schedule - including weekends, opening shifts, and closing shifts.

Responsibilities

• Provide high‑level customer service and hospitality to clients
• Educate clients on current promotions, memberships, packages, and future appointments
• Assist with re‑stocking products
• Help with daily shop tasks and projects
• Maintain a positive attitude and take initiative.
• Work as a cohesive team with all Heyday staff members
• Assist with the training and coaching of new hires for the Host team
• Maintain the distinct Heyday aesthetic, appearance, atmosphere, and culture.

Skills

Customer service

Problem solving

Membership recommendations

Multitasking

Initiative

Communication skills

Organizational skills

Flexible schedule

Job description

Heyday is seeking a store Host to deliver a world‑class guest experience in our Denver shop. You will connect with guests, recommend products and memberships, anticipate needs, and resolve questions to build lasting relationships.

The role requires outstanding communication, strong organizational skills, and the ability to multi‑task in a fast‑paced environment. Weekend and shift‑rotation availability is a must to support store operations and growth.