Spa Front Desk Guest Experience Host

Heyday Skincare; Denver (CO); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Training & development

Competitive salary

Employee discounts

Job summary

Heyday Skincare in Denver is seeking a Host to deliver world-class guest experiences by connecting with guests, recommending products, anticipating needs, and resolving questions.

As part of our fast-growing brand, you’ll help educate clients on promotions and memberships, assist with daily shop tasks, and uphold the Heyday aesthetic. This role offers training, development, and employee discounts while you contribute to a vibrant, customer-focused team.

Qualifications

• Outstanding customer service and problem-solving skills.
• Confidence when recommending memberships, packages, and product.
• The ability to prioritize and multi-task within a fast-paced environment.
• Initiate tasks and perform duties without direction.
• Excellent communication skills and be able to work with a wide range of personalities.
• Superior organizational skills.

Responsibilities

• Provide high-level customer service and hospitality to clients
• Educate clients on current promotions, memberships, packages, and future appointments
• Assist with re-stocking products
• Help with daily shop tasks and projects
• Maintain a positive attitude and take initiative.
• Work as a cohesive team with all Heyday staff members
• Assist with the training and coaching of new hires for the Host team
• Maintain the distinct Heyday aesthetic, appearance, atmosphere, and culture.

Job description

Heyday Skincare in Denver is seeking a Host to deliver world-class guest experiences by connecting with guests, recommending products, anticipating needs, and resolving questions.

As part of our fast-growing brand, you’ll help educate clients on promotions and memberships, assist with daily shop tasks, and uphold the Heyday aesthetic. This role offers training, development, and employee discounts while you contribute to a vibrant, customer-focused team.