Guest Experience Host – Spa Front Desk

Namely; Denver (CO); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Training & development

Competitive salary

Employee discounts

Job summary

Heyday is seeking a Host to deliver a world-class guest experience in our shops. You’ll connect with guests, share product recommendations, anticipate needs, and resolve questions to build lasting relationships.

You’ll provide high-level customer service, educate clients on promotions and memberships, assist with re-stocking and daily shop tasks, and help train new hosts while upholding the Heyday aesthetic. Compensation: $21.00 per hour.

Qualifications

• Able to work Mondays 1pm-8:30pm and Saturdays 11am-6pm.
• Outstanding customer service and problem-solving skills.
• Confidence when recommending memberships, packages, and product.
• Ability to prioritize and multi-task in a fast-paced environment.
• Initiate tasks and perform duties without direction.
• Excellent communication and ability to work with a wide range of personalities.
• Superior organizational skills.

Responsibilities

• Provide high-level customer service and hospitality to clients.
• Educate clients on current promotions, memberships, packages, and future appointments.
• Assist with re-stocking products.
• Help with daily shop tasks and projects.
• Maintain a positive attitude and take initiative.
• Work as a cohesive team with all Heyday staff members.
• Assist with the training and coaching of new hires for the Host team.
• Maintain the distinct Heyday aesthetic, appearance, atmosphere, and culture.

Skills

Customer service

Problem solving

Communication

Multitasking

Initiative

Teamwork

Organization

Sales ability

Job description

Heyday is seeking a Host to deliver a world-class guest experience in our shops. You’ll connect with guests, share product recommendations, anticipate needs, and resolve questions to build lasting relationships.

You’ll provide high-level customer service, educate clients on promotions and memberships, assist with re-stocking and daily shop tasks, and help train new hosts while upholding the Heyday aesthetic. Compensation: $21.00 per hour.