Spa Guest Experience Coordinator

BENCHMARK

United States

On-site

USD 20,741 - 29,540

Part time

14 days+

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Job summary

BENCHMARK is seeking a motivated Spa Coordinator to join our team in the United States. In this role, you will greet clients, assist with treatment bookings, and ensure a high standard of cleanliness and safety in the spa.

The ideal candidate will possess strong communication skills, attention to detail, and a passion for creating exceptional guest experiences. Flexibility in scheduling is necessary as weekend and holiday work will be required. A physical capability to handle up to 50 lbs is also essential.

Qualifications

  • Preferred ability to obtain CPR and First Aid certification.
  • Engaging and welcoming personality.
  • Ability to work under pressure in a fast-paced environment.
  • Passion for creating an exceptional experience for all guests.
  • Physical ability to bend, push/pull, and lift/carry up to 30 lbs.

Responsibilities

  • Greeting clients as they enter the spa.
  • Provide clients with tours and information related to the facility.
  • Assist guests in preparing for their treatments.
  • Coordinate with therapists to provide timely services.
  • Assist guests with booking treatments and record transactions.

Skills

Customer focus
Attention to detail
Communication skills

Job description

BENCHMARK is seeking a motivated Spa Coordinator to join our team in the United States. In this role, you will greet clients, assist with treatment bookings, and ensure a high standard of cleanliness and safety in the spa.

The ideal candidate will possess strong communication skills, attention to detail, and a passion for creating exceptional guest experiences. Flexibility in scheduling is necessary as weekend and holiday work will be required. A physical capability to handle up to 50 lbs is also essential.

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