Spa Concierge & Guest Experience Specialist

BENCHMARK; Chatham (MA); On-site; USD 22,730 - 32,373; Full time

Job summary

BENCHMARK is seeking a Spa Concierge/Reservationist in Chatham, Massachusetts. You will be responsible for managing incoming calls and scheduling appointments while delivering outstanding service to our guests. Key qualifications include a welcoming personality and strong communication skills.

The position offers a competitive compensation of $20.00 per hour and requires a flexible schedule to accommodate weekends and holidays. We celebrate diversity and promote an inclusive environment for all employees.

Qualifications

• Ability to obtain CPR and First Aid certification (preferred).
• Can work under pressure in a fast-paced environment.
• Flexible schedule that allows work on weekends and holidays.

Responsibilities

• Answering incoming calls and scheduling appointments.
• Welcoming guests to the Spa and checking them in.
• Touring guests through the Spa and sharing information about our amenities.
• Completing the guest check-out transaction once their treatment is complete.

Skills

Engaging and welcoming personality

Strong attention to detail

Excellent communication skills

Job description

BENCHMARK is seeking a Spa Concierge/Reservationist in Chatham, Massachusetts. You will be responsible for managing incoming calls and scheduling appointments while delivering outstanding service to our guests. Key qualifications include a welcoming personality and strong communication skills.

The position offers a competitive compensation of $20.00 per hour and requires a flexible schedule to accommodate weekends and holidays. We celebrate diversity and promote an inclusive environment for all employees.