Spa Experience & Team Lead

BENCHMARK; Stevenson (WA); On-site; USD 28,929 - 31,684; Full time

Benefits offered by this job

Comprehensive health insurance

Retirement plans

Paid time off

Wellness programs

Employee rates on hotel stays

Job summary

BENCHMARK in Stevenson, Washington is seeking a Supervisory Spa Coordinator to oversee staff and ensure excellent service delivery. The candidate will need supervisory experience and at least two years in customer service, preferably in a spa or hospitality environment.

This role also includes responsibility for scheduling, training, and maintaining service standards while supporting a positive team culture. The position offers a competitive hourly wage and a comprehensive benefits package.

Qualifications

• Minimum 1 year of lead or supervisory experience preferred.
• Minimum 2 years of customer service experience required.
• Current CPR certification or ability to obtain.

Responsibilities

• Supervise coordinators and staff.
• Handle and resolve guest complaints.
• Create schedules for coordinators and attendants.

Skills

Supervisory experience

Customer service

Sales aptitude

Multitasking ability

Interpersonal communication

Education

High school diploma or equivalent

Tools

Spa booking and management software

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

BENCHMARK in Stevenson, Washington is seeking a Supervisory Spa Coordinator to oversee staff and ensure excellent service delivery. The candidate will need supervisory experience and at least two years in customer service, preferably in a spa or hospitality environment.

This role also includes responsibility for scheduling, training, and maintaining service standards while supporting a positive team culture. The position offers a competitive hourly wage and a comprehensive benefits package.