Spa Front Desk Leader: Sales-Driven GM in Training

Fgg Spa, Llc.; Winston-Salem (NC); Presencial; USD 35.000 - 45.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k)

401(k) matching

Bonus based on performance

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Descripción de la vacante

FGG Spa, LLC in Winston-Salem, NC is seeking a high-energy General Manager in Training (GMIT) to lead the front desk and drive sales. You will own guest flow, coach the team, and ensure a best-in-class guest experience while promoting services and memberships.

The role offers a clear path to leadership within a multi-unit organization, with benefits including retirement plans, health coverage, PTO, and an emphasis on training and development.

Formación

• 1–3 years of leadership experience preferred.
• Strong background in sales, customer service, or performance-driven environments.
• Proven ability to lead, coach, or influence a team.
• Strong communication and interpersonal skills.
• High level of accountability and a solutions-oriented mindset.
• Comfortable in a fast-paced, goal-driven environment.
• Flexible availability including nights, weekends, and holidays.
• Experience with booking systems (Zenoti or similar) a plus.

Responsabilidades

• Achieve and exceed membership, retail, gift card, and service sales goals.
• Actively coach the team on conversion and sales behaviors.
• Promote services, upgrades, and current offers with confidence and consistency.
• Support strong performance in call handling and booking conversion.
• Own daily front desk operations, guest flow, and overall performance.
• Lead, coach, and support the front desk team to meet sales and service goals.
• Drive accountability around membership conversion, booking efficiency, and guest experience.
• Ensure a high standard of execution across all client interactions.

Conocimientos

Leadership

Sales

Customer service

Communication

Accountability

Fast-paced

Scheduling adapt

Herramientas

Zenoti

Descripción del empleo

FGG Spa, LLC in Winston-Salem, NC is seeking a high-energy General Manager in Training (GMIT) to lead the front desk and drive sales. You will own guest flow, coach the team, and ensure a best-in-class guest experience while promoting services and memberships.

The role offers a clear path to leadership within a multi-unit organization, with benefits including retirement plans, health coverage, PTO, and an emphasis on training and development.