LifeSpa Guest Services & Scheduling Specialist

Life Time Inc.; New York (NY); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Fully subsidized membership

Discounts on Life Time products and  

401(k) retirement savings plan with a

Training and professional development

Paid sick leave where required by law

Job summary

Life Time Inc. is seeking a LifeSpa Coordinator to greet callers, schedule appointments, and guide guests through Life Spa products and services. The role emphasizes a cheerful, professional demeanor and assisting the Department Head with filing and general office tasks.

Responsibilities include processing LifeSpa inquiries, converting questions to appointments, and scheduling via outbound calls while ensuring safety procedures are followed.

Qualifications

• 1 year of customer service experience.
• CPR and AED certification within 30 days of hire.
• Proficient in Microsoft Office suite.
• Ability to calculate discounts, interest, and commissions.
• Ability to stand, sit, walk, reach, climb and lift up to 50 pounds.

Responsibilities

• Answer incoming internal calls to greet, schedule appointments, and service members in a friendly and professional manner
• Converts LifeSpa questions into appointments
• Explains Life Spa products, services, and treatments to guests and assists them with determining their individual needs
• Suggests upgrades or add-ons to products and services
• Completes outgoing confirmation calls, Beautiful Beginning calls, and myLT Bucks calls to schedule appointments
• Uses all required safety devices to comply with company safety rules

Skills

Customer service

Education

High School Diploma or GED

Tools

Microsoft Office

Excel

PowerPoint

Outlook

Job description

Life Time Inc. is seeking a LifeSpa Coordinator to greet callers, schedule appointments, and guide guests through Life Spa products and services. The role emphasizes a cheerful, professional demeanor and assisting the Department Head with filing and general office tasks.

Responsibilities include processing LifeSpa inquiries, converting questions to appointments, and scheduling via outbound calls while ensuring safety procedures are followed.