Spa Front Desk Concierge - Luxury Guest Experience

The Bay Club Company; Walnut Creek (CA); On-site; USD 23,281 - 24,108; Part time

Benefits offered by this job

Club Membership

Discounts on club services

Health Insurance

Paid Time off

Job summary

The Bay Club Company in Walnut Creek, California is hiring for a customer service role that involves welcoming guests, booking appointments, and maintaining a clean reception area. Associates will deliver exceptional services while ensuring a positive experience.

Responsibilities include managing cash transactions and maintaining cleanliness in various areas of the facility. A minimum of one year experience in hospitality is preferred. Full-time associates may also receive benefits such as health insurance and paid time off.

Qualifications

• Ability to read, understand and communicate information clearly.
• Knowledge of company policies and regulations.
• Ability to utilize spa software program.

Responsibilities

• Greet members and guests upon arrival.
• Manage the reception area and oversee cash transactions.
• Assist in maintaining cleanliness of the spa and lobby.

Skills

Customer Service

Communication Skills

Problem Solving

Education

At least one year experience in hospitality industry

Tools

Microsoft Outlook

Job description

The Bay Club Company in Walnut Creek, California is hiring for a customer service role that involves welcoming guests, booking appointments, and maintaining a clean reception area. Associates will deliver exceptional services while ensuring a positive experience.

Responsibilities include managing cash transactions and maintaining cleanliness in various areas of the facility. A minimum of one year experience in hospitality is preferred. Full-time associates may also receive benefits such as health insurance and paid time off.