Club Facilities Technician: Building Ops & Member Service

The Bay Club Company; Walnut Creek (CA); On-site; USD 30,307 - 34,440; Full time

Benefits offered by this job

Club Membership

Competitive Compensation

Discounts on club services and amenity

Continuing Education

Community Involvement

Paid Time off

Health Insurance

Job summary

The Bay Club Company in Walnut Creek is seeking a Building Operations Associate to maintain club facilities and deliver exceptional member service. You will support preventive maintenance, safety, cleanliness, and hospitality across the property, greeting guests and assisting with events.

The ideal candidate has 3+ years in building operations, a professional demeanor, strong communication, and a proactive, reliable work ethic with weekend/holiday availability.

Qualifications

• Minimum three (3) years of building operations experience.
• Professional, friendly manner and excellent customer service attitude and abilities.
• Strong verbal communication and conflict resolution skills.
• Enthusiastic, responsible, and dependable team player.
• Self-motivated, takes initiative, anticipates the needs of others and willing to acquire new skills.
• Well organized and detail oriented.
• High cleanliness standards.

Responsibilities

• Learn and apply the company's standard operating procedures.
• Preventive maintenance responsibility of the building such as pool vacuuming and testing / adjusting pool water chemicals, plumbing, light electrical and painting.
• Restock supplies, replenish inventory and products.
• Maintain a clean, safe work environment.
• Greet members and guests through-out the property.
• Understand and anticipate the needs of the property.
• Be attentive and listen carefully to the member's and follow through.
• Follow up as required and communicate in a timely manner.
• Be an active participant in events, programs, meetings and training.
• Represent the club in a professional manner through image, dress, communication, and immediate follow through and response.
• Schedule varies and may require weekend and holiday hours, days and evenings.

Skills

Customer service

Conflict resolution

Verbal communication

Team player

Self-motivated

Attention to detail

Job description

The Bay Club Company in Walnut Creek is seeking a Building Operations Associate to maintain club facilities and deliver exceptional member service. You will support preventive maintenance, safety, cleanliness, and hospitality across the property, greeting guests and assisting with events.

The ideal candidate has 3+ years in building operations, a professional demeanor, strong communication, and a proactive, reliable work ethic with weekend/holiday availability.