Spa Desk Concierge - Guest Services & Reservations

Montage International; Park City (UT); On-site; USD 21,000 - 28,000; Full time

Job summary

Montage International invites you to join our luxury spas where guest service is paramount. The Spa Desk Agent greets guests, checks them in/out, and promotes spa services and retail while maintaining pristine spaces.

This role requires a polished presence, strong communication, and a commitment to the Montage standard of excellence. Open positions include full-time, part-time and on-call shifts in Park City, Utah.

Qualifications

• High school or equivalent education required.
• 2-3 years of customer service in a hotel or spa environment.
• Working knowledge of spa services and products.
• Able to handle billing with basic math skills.
• Clear communication in English (spoken, read, write).
• Proficient with Word, Excel, PowerPoint and Outlook; comfortable with multiple programs.

Responsibilities

• Greet and welcome spa guests, answer inquiries and coordinate service requests.
• Assist guests with check-in/check-out and promote spa services and retail.
• Support spa operations and assist colleagues to maintain a clean, efficient environment.

Skills

Customer service

Front desk

Hospitality

English fluency

Spa knowledge

Education

High school diploma or equivalent

Bachelor’s Degree

Tools

Word

Excel

PowerPoint

Outlook

Job description

Montage International invites you to join our luxury spas where guest service is paramount. The Spa Desk Agent greets guests, checks them in/out, and promotes spa services and retail while maintaining pristine spaces.

This role requires a polished presence, strong communication, and a commitment to the Montage standard of excellence. Open positions include full-time, part-time and on-call shifts in Park City, Utah.