Spa Experience Coordinator - Create Guest Moments

Columbia-Hospitality; Snoqualmie (WA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Hourly pay

Tip pooling

Paid time off

Health benefits

HSA/FSA

Daily pay

Referral program

Discounted travel

Employee assistance

Online learning

Volunteering

Job summary

Columbia Hospitality’s spa team is hiring for a front desk/spa associate role. The position involves coordinating all spa appointments, maintaining knowledge of services, and ensuring the spa area is well-presented during shifts.

Responsibilities include guest escort, cashiering, handling phone inquiries, and other duties as assigned. The role emphasizes customer service excellence within a values-driven hospitality company.

Qualifications

• Previous customer service experience.
• Strong computer, communication and telephone skills.

Responsibilities

• Schedule and coordinate all spa appointments.
• Maintain complete knowledge of all Spa Services and products.
• Maintain the Spa facility throughout shift.
• Escort guests to and from treatments.
• Cashiering duties for services and retail.
• Answer all incoming calls.
• Other duties as assigned.

Skills

Customer service

Communication

Telephone skills

Tools

Point-of-sale systems

Job description

Columbia Hospitality’s spa team is hiring for a front desk/spa associate role. The position involves coordinating all spa appointments, maintaining knowledge of services, and ensuring the spa area is well-presented during shifts.

Responsibilities include guest escort, cashiering, handling phone inquiries, and other duties as assigned. The role emphasizes customer service excellence within a values-driven hospitality company.