Spa Attendant

Columbia-Hospitality; Snoqualmie (WA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Hourly pay $19.00

Tip pooling

Get Paid Daily

PTO & Holiday Pay

Medical, Dental, Vision

401K

HSA/FSA

Volunteer opportunities

Referral bonus

Discounted lodging & dining

Employee assistance program

Columbia Cares

Learning platform

Job summary

Salish Lodge & Spa in Snoqualmie, WA is seeking a Spa Attendant to help maintain a pristine spa environment and assist guests with warmth and professionalism. This role emphasizes safety, guest satisfaction, and teamwork in a luxury spa setting.

The position offers an hourly wage of $19.00, tip pooling, paid time off, holiday pay, and a range of benefits including medical, dental, vision, disability, 401K, and employer contributions to HSA/FSA plans.

Qualifications

• Previous customer service experience required.
• One or more years’ experience within Spa Industry preferred.

Responsibilities

• Maintain a safe, clean and well-organized spa environment.
• Stock locker room supplies and maintain inventory sheets.
• Review guest appointment/schedules as needed.
• Handle guest questions and concerns professionally and courteously.
• Provide accurate, appropriate and immediate responses to all requests by guests.
• Develop ability to work without constant direct supervision and remain at assigned post for extended periods.
• Maintain a positive attitude and contribute toward a quality work environment.
• Attend and support training and staff meetings for the spa.
• Assist in all areas of spa operation as requested by management.
• Communicate to management any incidents involving staff or guests that require attention.

Skills

Customer service

Communication skills

Team player

Job description

Spa Attendant | Salish Lodge & Spa

Let’s start off with the most important part - what’s in it for you:

The Perks

*Eligibility of perks is dependent upon job status

• Hourly Pay $19.00


• Tip Pooling


• Get Paid Daily (Make any day payday)


• Paid Time off & Holiday Pay (Because Balance Matters)


• Benefits - Medical, Dental, Vision, Disability, 401K


• HSA/FSA Plans -with employer contribution


• Values Based Culture (#OMGLIFE)


• Culture Add (Creating Space for Fresh Perspectives)


• Referral Bonus (Get Paid to Recruit)


• Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)


• Employee Assistance Program


• “Columbia Cares” Volunteer Opportunities


• Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)


• Task Force Work Opportunities (Grow your career in idyllic locations across the globe)


• Online Learning Platform to Help You Grow!


• Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)

Our Commitment to you:

“People never forget how you made them feel.” Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.

Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.

What you’ll do:

The Brass Tacks

• Maintain a safe, clean and well-organized spa environment through consistent monitoring of the locker/facility area.


• Stock locker room supplies and amenities and maintain accurate supply lists and inventory sheets.


• Review guest appointment/schedules as needed.


• Handle guest questions and concerns professionally and courteously.


• Provide accurate, appropriate and immediate responses to all requests by guests, ensuring complete guest satisfaction.


• Develop ability to work without constant direct supervision and remain at assigned post for extended periods of time.


• Maintain a positive attitude and contribute toward a quality work environment.


• Regularly attend, participate in and support training and staff meetings for the spa.


• Assist in all areas of spa operation as requested by management.


• Communicate to management any and all occurrences involving staff or guests in the spa that require attention.

The Nitty Gritty

• Ability to be efficient and productive in a fast-paced environment.


• Must have enthusiasm and possess excellent customer service skills.


• Excellent communication and listening skills.


• Must be a team player.


• Previous customer service experience required


• One or more years’ experience within Spa Industry preferred

Native American/Alaskan Native preference applies under applicable TERO requirements

Don’t meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.