Spa Experience Concierge

Omni Hotels & Resorts; Fort Worth (TX); On-site; USD 17,000 - 30,000; Full time

Job summary

Omni Hotels & Resorts in Fort Worth is seeking a Spa Concierge to uphold a tranquil spa environment and deliver premier guest service. You will greet guests, prepare treatment spaces, and guide guests to changing areas and amenities to ensure a seamless experience.

The role requires standing for extended periods, the ability to lift up to 30 lbs, and a flexible schedule including weekends and holidays, supporting a high standard of care and comfort.

Qualifications

• Customer service experience preferred.
• High school diploma or equivalent.
• Must be able to communicate effectively in a professional business environment.
• Must have the ability to stand for 7 hours per day.
• Ability to lift, carry, push, pull 30 lbs.
• Ability to work a flexible schedule, to include: AM/PM shift, weekends, holidays.

Responsibilities

• Prepares spaces for guest arrival, including cleaning, sanitation, stocking/restocking supplies, and replacing linen.
• Greets guests, providing information and directions as necessary.
• Instructs guests where they may change and/or dress for treatments and experiences.
• Maintain locker room in sanitary and safe condition to include shower areas, vanities and Aquavana spaces.
• Maintain all guest lounge and deck areas in neat condition.
• Maintain Spa spaces in a fashion that ensures neat and safe conditions.
• Ensure that guests are properly checked in and out of lockers as necessary.
• Participates in periodic product inventory as directed.
• Conducts tours of the spa and related facilities.

Job description

Omni Hotels & Resorts in Fort Worth is seeking a Spa Concierge to uphold a tranquil spa environment and deliver premier guest service. You will greet guests, prepare treatment spaces, and guide guests to changing areas and amenities to ensure a seamless experience.

The role requires standing for extended periods, the ability to lift up to 30 lbs, and a flexible schedule including weekends and holidays, supporting a high standard of care and comfort.