Spa Coordinator

Landry's, LLC.; Biloxi (MS); On-site; USD 13,000 - 19,000; Full time

Benefits offered by this job

Multiple benefit plans to suit your 50

Paid Time Off

401K

Opportunities for advancement

Positive and respectful work culture (

Generous employee discounts on dining,

Community volunteer opportunities

Job summary

Landry's Spa in Biloxi, Mississippi is seeking a Spa Coordinator to welcome guests and maintain a relaxing atmosphere while managing appointments and daily operations.

You will schedule services, advise on spa products, and ensure front desk, spa, and retail areas run smoothly, following SOPs and safety procedures. The role requires flexible availability, including nights, weekends, and holidays.

Qualifications

• Six months experience as a Salon Receptionist or similar experience.
• Able to obtain licenses required by state law.
• Professional appearance and demeanor.
• Effective communication skills.
• Available to work varied shifts, including nights, weekends, and holidays.

Responsibilities

• Schedule appointments for Spa and Salon services taking into consideration timing and best practice in ordering of those services.
• Knowledgeable about products and services to recommend retail options to guests.
• Complete daily checklists for opening and closing Front Desk and Men's and Women's Spas.
• Clean, stock, and maintain Back of House, Atrium, Front Desk, and Retail areas within Spa Operations.
• Secure the area by ensuring premises are locked and electrical equipment is turned off when opening/closing.
• Adhere to policies, procedures, and SOPs of the Corporation and Spa Operations Department.
• Provide a positive guest service experience with courtesy, sincerity, and enthusiasm.

Skills

Communication skills

Customer service

Education

State license as required by state law

Job description

Overview

The Spa Coordinator is responsible for welcoming clients and creating a relaxing atmosphere, managing spa appointments, and ensuring a smooth flow of daily operations.

Responsibilities

• Schedule appointments for Spa and Salon services taking into consideration the timing and the best practice in ordering of those services
• Knowledgeable about the products and services available within the Spa and Salon to better make recommendations to the guests inquiring about the retail products and services offered
• Complete daily checklists for opening and closing both Front Desk and Men's and Women's Spas
• Clean, stock, and maintain the environment of the Back of House areas, Atrium, Front Desk, and Retail areas within the Spa Operations
• Secures the area by ensuring the premises are locked and all electrical equipment has been turned off when opening and closing the Spa and Salon
• Adhere to the policies, procedures, and SOP's of the Corporation and Spa Operations Department
• Provide a positive guest service experience to each guest including but not limited to courtesy, sincerity and enthusiasm to all guests

Qualifications

• Six months experience as a Salon Receptionist or similar experience
• Able to obtain licenses required by state law
• Professional appearance and demeanor
• Effective communication skills
• Available to work varied shifts, including nights, weekends, and holidays

Pay Range

USD $11.50 - USD $11.50 /Hr.

Tipped Position

This position does not earn tips

Benefits

What we offer you:

• Multiple benefit plans to suit your needs
• Paid Time Off
• 401K
• Opportunities for advancement
• Positive and respectful work environment where diversity is valued
• Generous employee discounts on dining, retail, amusements, and hotels
• Community volunteer opportunities

Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.